Are you able to deliver fantastic customer service? We are looking for an enthusiastic and hard-working people person, to help work in our cafe and visitor centre at our Sherwood Forest Reserve.

Centre Assistant – Seasonal

Reference: JUN (Apply online only)

Location: Sherwood and Budby South

Salary: £12.60 - £13.45 Per Hour

Contract: Until 30th September 2025

Hours: Part-Time. Variable/Seasonal, Minimum 6hrs per week

Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Our work in the visitor centre is planned via the use of rotas, we are open all year round so you will need to be flexible and available to work weekends, bank holidays and during the week. Full induction and training will be provided, with opportunities to learn about the running of a busy visitor centre and nature reserve operation.

You'll be working in our visitor centre, indoors and outdoors, helping to give a warm welcome to our visitors and assisting with the day-to-day running of our operations.

Our café and shop are a crucial part of what we do here, encouraging visitors to explore the reserve, and giving them a great visitor experience.

You will be able to communicate well with our visitors and offer excellent levels of customer care. Duties will include working in our café, serving customers food and drink, operating the till, preparing food, as well as maintaining the appearance of the café and stock levels, processing deliveries and following hygiene and health and safety regulations.

You will also support our other visitor centre teams, helping to serve customers, and undertaking other duties typical of a busy visitor centre including supporting payment upon entry to the car park.

Essential skills, knowledge and experience:

* GCSE Maths and English or equivalent.

* Basic food hygiene knowledge.

* Computer literate.

* Enthusiastic approach to work.

* Excellent verbal and written communications skills.

* Ability to plan and prioritise workloads.

* Multitasking skills.

* Problem-solving skills and ability to work on own initiative.

* Ability to manage and respond quickly and positively to customer needs and feedback.

* Ability to work as part of a team.

Desirable skills, knowledge and experience:

* Experience of working at a catering environment/visitor attraction.

* Knowledge of health and safety in the workplace.

* Knowledge of food and foodservice skills.

* Till operation and payment handling.

Additional Information:

* This is a fixed term (to 30th September 2025), seasonal, part-time, variable hours position. Minimum hours will be 6 per week.

* The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Thursday 17th July 2025

We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side.

People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete a short application form with cover letter where you will have the opportunity to explain how you meet the criteria set above. Contact us to discuss any additional support you may need to complete your application.

No agencies please

RSPB

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Centre Assistant – Seasonal