About the job

About the Role

We are looking for a talented and passionate Community Associate who will be part of a team responsible for managing the daily operations team, ensuring excellent customer service, and maintaining a high level of member satisfaction. This casual position is based in Brisbane CBD.

Key Responsibilities

Be the first and last point of contact for any members and visitors as the ambassador of Dexus Place
Oversee the management of the front desk, including move-in/move-out processes
Coordinate and place catering orders for meetings and events based on attendee needs and preferences
Provide on-site support to ensure smooth execution of events, including setup, guest assistance, and vendor coordination
Taking ownership of events on a rotational basis to be able to give the client a smooth service
Assist the Community team in highlighting operations and maintenance issues to ensure highest level of member experience
Monitor members feedback and implement improvements to ensure high members satisfaction
Collaborate with other departments to ensure smooth operations and member experiences
Assist in the sale of additional member services

About you

The personality of a person is much more important to Dexus Place than what professional experience they possess.

"Skills can be taught but attitude is forever."

We pride ourselves on having a team with different backgrounds and skills, but who share our common empathetic, collaborative, and entrepreneurial values.

The ideal candidate should be:

Experienced in the flexible workspace and hospitality sector
Passionate in providing exceptional customer service experience
Good interpersonal skills in liaising with internal customers and external vendors
Meticulous, good initiatives at work and result oriented
Self-motivated, able to multi-task and adapt to changing priorities and duties
Basic experience in MS Words, Excel and Power point
Able to work in fast-paced environment
A team player
Basic sales experience is preferred
Must have an QLD RSA

About Dexus Place

A modern business needs the space to connect, collaborate and grow. Dexus Place has been created in Sydney, Melbourne, Perth and Brisbane CBD as an extension of your work environment with an interstate presence, offering quality, custom-built spaces designed with your business in mind, available by the hour, day and even longer.

Choose from a range of flexible contemporary meeting rooms, training rooms, conference and event facilities to hire for your next corporate meeting.

Dexus is a leader in Australian office and we understand what our customers need. Dexus Place has been designed to help you extend your workspace, to offer the highest technology solutions and to provide premium spaces and unrivalled service.

Dexus Place

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