About the job
About the Role
We are looking for a talented and passionate Community Associate who will be part of a team responsible for managing the daily operations team, ensuring excellent customer service, and maintaining a high level of member satisfaction. This casual position is based in Brisbane CBD.
Key Responsibilities
- Be the first and last point of contact for any members and visitors as the ambassador of Dexus Place
- Oversee the management of the front desk, including move-in/move-out processes
- Coordinate and place catering orders for meetings and events based on attendee needs and preferences
- Provide on-site support to ensure smooth execution of events, including setup, guest assistance, and vendor coordination
- Taking ownership of events on a rotational basis to be able to give the client a smooth service
- Assist the Community team in highlighting operations and maintenance issues to ensure highest level of member experience
- Monitor members feedback and implement improvements to ensure high members satisfaction
- Collaborate with other departments to ensure smooth operations and member experiences
- Assist in the sale of additional member services
About you
The personality of a person is much more important to Dexus Place than what professional experience they possess.
"Skills can be taught but attitude is forever."
We pride ourselves on having a team with different backgrounds and skills, but who share our common empathetic, collaborative, and entrepreneurial values.
The ideal candidate should be:
- Experienced in the flexible workspace and hospitality sector
- Passionate in providing exceptional customer service experience
- Good interpersonal skills in liaising with internal customers and external vendors
- Meticulous, good initiatives at work and result oriented
- Self-motivated, able to multi-task and adapt to changing priorities and duties
- Basic experience in MS Words, Excel and Power point
- Able to work in fast-paced environment
- A team player
- Basic sales experience is preferred
- Must have an QLD RSA
About Dexus Place
A modern business needs the space to connect, collaborate and grow. Dexus Place has been created in Sydney, Melbourne, Perth and Brisbane CBD as an extension of your work environment with an interstate presence, offering quality, custom-built spaces designed with your business in mind, available by the hour, day and even longer.
Choose from a range of flexible contemporary meeting rooms, training rooms, conference and event facilities to hire for your next corporate meeting.
Dexus is a leader in Australian office and we understand what our customers need. Dexus Place has been designed to help you extend your workspace, to offer the highest technology solutions and to provide premium spaces and unrivalled service.
